BOOMTV Inc (Boom.tv and avgl.org) offer service that facilitates the exchange between individuals seeking knowledge ("Mentees") and those providing expertise ("Mentors") with the purpose of learning, teaching, coaching, mentoring, or exchange of information mostly related to, but not limited to, competitive video gaming ("QueueUp").
Guidelines for Mentees
You agree to accept all of the terms and conditions including the cancellation policy listed in the Service when you agree to book a Session on QueueUp.
Sessions offered on QueueUp are offered directly by freelance Mentors. While QueueUp is doing its best to verify and validate certain information provided by Mentors, QueueUp is not responsible or liable for the truth and accuracy of information on a Mentor's listing or profile, nor any advice or information provided by the Mentor through Sessions or other means distributed, displayed, purchased or facilitated by the Service. QueueUp disclaims all liability for the actions, errors or omissions of Mentors.
QueueUp does not provide you with any equipment to access the Service. You will need a good Internet access and a computer or laptop device using the latest browser versions of Chrome or Firefox and suited to make an audio-video call.
Additional Information specific to Mentees
Guidelines for Mentors
Mentors are not employees of QueueUp and are not supervised by QueueUp.
By listing your Mentor profile on and offering Sessions through QueueUp, you assume full responsibility for the content of such profile listing and any Session given.
By listing your Mentor profile on QueueUp, you understand that the listing is publicly available to be viewed by any user.
By listing Sessions on QueueUp, you agree to honor Sessions through QueueUp at the price and time agreed on with the Mentee or as defined and published as available for Sessions in the Service's calendar, and not to refuse service to any Mentee for any discriminatory or other illegal reason.
You represent and warrant to BoomTV that you are qualified to provide the Sessions that you list with the Service and that you will at all times conduct yourself in a professional manner and in compliance with all applicable laws.
You agree not to abuse your Mentee's personal information. Abuse is defined as using personal information for any purpose other than those explicitly specified in your Session without the Mentee's prior consent.
You understand that you shall be solely and fully responsible for any and all injuries, illnesses, damages, claims, liabilities, losses and costs suffered by or related to a Mentee concerning any Session.
You understand that, if you provide Sessions, your Mentees will have the opportunity to review their experience with you. We cannot control the contents of any such review and will not be held liable for any information or opinions that a Mentee may include in any such review.
Additional Information specific to Mentors
Pricing and Payments: QueueUp Sessions are provided for a fee. To charge a fee for your Session you must provide us with your payout information and agree to the payment terms. You may set the price for your Session in the currencies permitted by QueueUp, but the price must be presented to the Mentee inclusive of all applicable taxes (including value added taxes). The price of your Session may be displayed in your Mentee’s local currency; however, QueueUp is not responsible for the accuracy of currency rates or conversion.
You may be charged a fee to use the Service, as specified in Service Fees on website and FAQ section (which may be revised by QueueUp from time to time).
Users agree to pay all charges for using this Service as set forth on the QueueUp website. QueueUp will not process any taxes on behalf of the User.
Mentee Fee Terms: All Session prices are set by the Mentors
Mentor Fee Terms: QueueUp does not withhold taxes. Mentors are solely responsible for registering all applicable taxes and fees and for documenting and reporting any income generated through QueueUp to the tax authorities. QueueUp recommends each Mentor to consult with a chartered accountant or other counsel whether specific or particular taxes apply to the Sessions provided by the Mentor.
Cancellation and Refunds: If you wish to cancel or obtain a refund for a Session not taken, please see our Cancellation Policy.
QueueUp is not responsible or liable for any refunds for Sessions that took place. However, we might offer new Mentees a satisfaction guarantee in which case the price for the first Session which did not meet the expectations of the Mentee can be redeemed on new sessions or, at our judgment, be refunded.
QueueUp reserves the right to terminate your registered account or block access to the website and the Services, for any reason or no reason whatsoever, with or without notice, at any time.